Website Terms and Conditions


All currency throughout our website is in Australian Dollars $AUD, and all prices are inclusive of GST, Goods & Services Tax.

 Cancellation Policy – Kinesiology Courses, Workshops and Programs

All in-person and online Kinesiology Courses, Workshops, Programs or Group Mentoring Event cancellations must be made in writing via email to the EMK Instructor.  The non-refundable deposit/administration fee is non-refundable, unless Instructor cancels.  Once a cancellation notice is received in writing, our refund policy is as follows:

More than 14 days cancellation notice:

The non-refundable deposit/administration fee ($250-$500) is forfeited with the balance of payment made available for refund.

Less than 14 days cancellation notice or ‘no-show’:

No refund and no transfer to the next time this event or to any other course, workshop, program or group mentoring event runs regardless of your circumstances, including your personal situation, health, finances, life events, travel, natural disasters or anything else as per Consumer Affairs Victoria guidelines for events.

In the event of a global pandemic (ie. Covid-19), you will be offered to complete your study program online, or in-person where possible, abiding by the Department of Health and Human Services guidelines. Every reasonable effort will be made to assist you to complete your Kinesiology Courses, Workshops and Programs in a reasonable time frame.

Every effort is made to ensure Kinesiology Courses, Workshops and Programs are run as per scheduled dates. The EMK Instructor reserves the right to cancel any of these events due to insufficient enrolments (ie. less than six students). In the case of a course, workshop or program event being cancelled,  fees will be refunded or transferred to a future date. The EMK Instructor reserves the right to move the date of any event with prior notification.

 Security Policy

When purchasing from the Emotions and Metaphysical Kinesiology Website (Owner: By The Bay Kinesiology®), card details are transmitted through a secure server using Stripe. Card data is not hosted by By The Bay Kinesiology after processing

Legal Registration Details

Business Trading Name: By The Bay Kinesiology®
58 720 360 069
Director: Denise Robinson
Registered Address: 
2/1 Donald Grove, Chelsea, Victoria, 3196, Australia